We do not sell, rent or trade any personally identifiable information you provide when using the website. We do not collect any personally identifiable information about you (such as your name or email address) when you use the website unless you specifically decide to provide such information in order to enhance your experience. If you choose to provide an email address as part of personalising the website, we will not send an email to you unless you specifically request an email response to a customer service inquiry or contact is required in order to protect someone’s safety or to enforce our Terms of Service. When you visit the website, we may place a small text file — called a “cookie” — on your computer that allows us to identify your web browser. Cookies are used on our site through the use of a GUID or Globally Unique Identifier to assist us in understanding aggregate usage of the different areas of our service in order to improve the quality of our service. We also capture your source IP address which is a standard practice for most web sites. We in no way associate these two pieces of data and also do not use this data in conjunction with any personally identifiable information. Other cookies are also used to customise the service based upon what site you arrived from and to store your preferences and settings. Importantly, a cookie does not allow us to obtain any personally identifiable information (such as your real name and address) unless you have specifically provided such information.